Contractor Standards Guide
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Frequently Asked Questions
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A: Some home improvement contractors in Rock Island and the Quad Cities are afraid that you will turn them down, and so they give you a bottom of the barrel quote just to try and get you to say “Yes, I’ll take it.” They assume you can’t afford what you really want (which is usually not true) and that you want to settle for cheap windows and less features for a lower price. Always make sure you make a home improvement decision based on what’s included rather than just a price.
A: We’d like to think that it’s because we’re just nice people, but obviously there are a lot of nice contractors out there. There are key differences in our services and the actual product we provide. Our window installation process is completely different than your typical window installation in Moline and Bettendorf. We try and put forth the same kind of effort on siding and roofing. Our office manager calls you DURING the installation to make sure that all your questions are answered, and that you are happy with the work we do.
A: Homeowners love to walk through and see the before and after results. The difference is so dramatic, we like to call our final walk through the Victory Lap. However, while we do all we can to have a flawless installation every time, once in awhile we catch something that we can do better. Most homeowners would never know the difference, but we use this final walk through as our quality assurance check. We guarantee our windows for life, and so it only makes sense to do them right, so we never have an avoidable issue.